Personal information is information that is assigned or can be assigned to an individual, such as an address, telephone number or e-mail address.
2.1. Order processingReichelt elektronik GmbH & Co. KG (?we?) will not transmit your personal data to third parties for commercial purposes, except in the case of service partners who need your data to process your order. These service partners include: (i) carriers (ii) our financial services partner for the various payment methods (iii) suppliers in warranty cases; and (iv) in certain circumstances, advertising mailers for our own print advertising (e.g. our printed catalogue).
2.2. Credit check and ScoringIf we provide services in advance, we receive as a safeguard of our legitimate interests information about your previous payment behaviour and credit information based on mathematical and statistical methods (scoring) using address data from the credit reference agencies Schufa, Kormoranweg 5, 65201 Wiesbaden, Germany as well as Creditreform Oldenburg Bolte KG, Neue Donnerschweer Straße 36, 26123 Oldenburg , Germany. For this we transmit to these agencies the personal data they require to perform the checks.
2.3. Identity and credit check by selection of Billpay payment methodWhen choosing a payment method provided by our partner Billpay GmbH https://www.billpay.de/en/customers/, you will be asked in the ordering process to agree to provide data required for payment processing and for identity and credit checks conducted by Billpay. After your approval, your data (first and last name, street, house number, postcode, place, date of birth, telephone number and bank account details for Direct Debit) and other data associated with your order will be transmitted to Billpay.
Furthermore Billpay utilizes when necessary a third party for the settlement and prevention of fraud. Data gained from this third party is encrypted so that the stored data is only accessible to Billpay. This data will only be used when you select a payment option in cooperation with Billpay, otherwise the data will automatically expire after 30 minutes.
2.4. The transmission of data to service partners is subject to the provisions of the Data Protection Act and Telemedia Act. The extent of transmission is limited to the minimum
We ensure both, our website as well as the data stored inhouse against loss, destruction, unauthorized access, modification or disclosure by unauthorized persons through a set of technical and organizational measures.
The input and transmission of personal data is encrypted during the ordering process by SSL (Secure Socket Layer) technology in the highest, currently available level of encryption.
What does SSL mean?
- A website which transfers personal data encrypted with SSL ensures that third parties are not able to intercept or read data.
- Our identity is verified with this certificate
- You can identify a highly secure connection, depending on the browser, through the green address bar and / or the padlock and the shown Internet address https://secure.reichelt.de. By clicking on the padlock or the green address bar, you can read our online identity verification.
What are your benefits with SSL?
- By encrypting the transmission, input data can be read just by us.
- Through the green address bar or the padlock you can recognize that you are connected to our server and not to the website of a third-party.
- We attach high importance in protecting your privacy. Therefore, we use a certificate with the highest encryption and the highest level of trust from VeriSign.
- By clicking on the displayed lock you will see the site identification.
We attach high importance to data protection. Therefore we comply with the Data Protection Act and the Telemedia Act (German law) for all our activities in collecting, processing and using personal data.
You can visit Our Site without leaving any personal information
The personal information you provide to us is used for the smooth processing of orders, deliveries and payment processing, and, if necessary, for the processing of returns, and warranty claims.
We also use your information for customer service, and to inform you about orders, products, services and offers.
At anytime you are entitled to request that we cease use of your address data for advertising purposes without incurring any costs.
Any refusal is to be sent to:
reichelt elektronik GmbH & Co. KG, Elektronikring 1, 26452 Sande, Germany
Fax +49 (0) 4422-955211, E-Mail: firstname.lastname@example.org
The customer order data is saved and the order information sent to you by email. For security reasons the order details are not accessible online.
Excepted are any orders placed using your myreichelt account identification. With the myreichelt account you can use the following functions and save the associated data:
- Customer information, payment method, bank account (where necessary)
- Store configuration - for the preferred presentation of products on Our Site and the appropriate presentation for you as either a private or business customer
- content of shopping carts
- Display of order status, track and trace and order history
The access to your myreichelt account is protected by your customer name and password. Therefore, we recommend that you always treat the access code to your account as confidential. It is important that you close the browser window when you finish the connection to Our Site to ensure that no third party can access your account, especially if you share your computer with other people.
If you sign up to our newsletter, we use the provided data to send you the newsletter. By unsubscribing from the newsletter, this consent can be withdrawn at any time with future effect.
Other cookies remain on your computer and allow us to identify your computer the next time you visit Our Site (so-called ?permanent cookies?). These cookies are used to save, on an anonymous basis, the configuration of Our Site for each customer (i.e. country, language, private/business customer, number of items to display per page and the shopping basket); this saves you from having to re-enter this information.
7.2 Anonymous cookies from partners for online advertisingWe also use third-party cookies for the analysis of online advertising measures. These cookies are used only for statistical purposes or for optimising the advertising based on your surfing behaviour (e.g. within the framework of retargeting or remarketing); they cannot be associated with personal information such as your name, address or telephone number. Our partner companies are not permitted to collect, process or utilise personal data via our website. You can prevent acquisition and storage for the purpose of advertising optimisation at any time by deactivating your cookies while visiting our website and by completely deleting cookies that have already been created. The following pages provide information on the function of the partner cookies and their opt-out option:
Affilinet GmbH: http://www.affili.net/uk/Privacy-Policy.aspx
Nexeps: https://www.nexeps.com - Opt.out: http://r.nexeps.com/check.php?cid=211
Channelpilot GmbH: https://www.channelpilot.de/datenschutz
Microsoft Corp. (Bing Ads): http://www.microsoft.com/privacystatement/de-de/bing/default.aspx
Google Inc. (Google Conversion Tracking): http://www.google.com/intl/en/policies/privacy/
DemoUp GmbH: https://www.demoup.com/de/privacy
You can also deactivate cookies for conversion tracking by configuring your browser so that cookies from the domain “googleadservices.com” are blocked.
Google Inc. (Google Remarketing): https://www.google.com/settings/ads
The procedure depends on the browser used. If you choose not to allow any cookies, we recommend that you prevent cookies in the settings of your browser configuration or by downloading a suitable browser add-on.
Please note that cookies are necessary for some functions of our web shop (e.g. the shopping basket or myreichelt account) and deactivating them can result in reduced functionality.
For this purpose we use the services of Webtrekk GmbH, Boxhagener Str. 76-78, 10245 Berlin (www.webtrekk.de). Webtrekk GmbH has been certified by TÜV Saarland in the area of data protection for the web controlling software used by reichelt.
You can request that future data acquisition and storage by Webtrekk be discontinued at any time. To do so, please follow this link
Confirming the link will set a so-called opt-out cookie on your hard disk. This cookie is valid for 5 years. Please note that deleting all cookies on your computer will also delete this opt-out cookie, i.e. if you wish to continue preventing the anonymised data acquisition by Webtrekk, you will have to set the opt-out cookie again. The opt-out cookie is set for each browser and computer.
Please note here also that if you delete the cookies in your browser you will have to go through the opt-out process again.
You can prevent the acquisition of data by Google Analytics by clicking the following link. This will set an opt-out cookie that prevents the future acquisition of your data when you visit this website:
deactivate Google Analytics
Further information on conditions of use and data protection can be found at http://www.google.com/analytics/terms/gb.html or http://www.google.com/intl/de/analytics/privacyoverview.html. We point out that Google Analytics on this website has been enhanced with the code “gat._anonymizeIp();” to ensure the anonymous acquisition of IP addresses (so-called IP masking).
We also use Google Analytics to analyse data from AdWords and the double-click cookie for statistical purposes. If you do not wish this, you can deactivate via the display settings manager (http://www.google.com/settings/ads/onweb/?hl=de).
7.5 Social pluginsThe website reichelt.de uses social plugins from the social media Facebook, Google+ and Twitter. By means of these plugins it is possible that information, possibly including personal information, can be sent to and used by these companies. Reichelt elektronik prevents the inadvertent or unintended acquisition of data by means of the “2-click solution”. To activate one of the plugins, it must first be activated by a click. Only after this activation is the acquisition and sending of information to the respective provider possible. Reichelt elektronik itself collects no data via the social plugins.
Reichelt elektronik has no influence over the data collected by an activated plugin and how it is used by the provider.
The Facebook Like button establishes a direct connection to the services of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. This informs Facebook of the visit to a particular page. If you are logged in to Facebook simultaneously, Facebook can identify you as a visitor to a particular page. For information on the acquisition and use of other data in this process, please refer to the data protection information of Facebook:
Options for protecting your privacy within facebook can be found here: http://www.facebook.com/policy.php
The social plugin from Google+ establishes a direct connection to the services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This informs Google of the visit to a particular website. If you are logged in to Google simultaneously, Google can identify you as a visitor to the respective page. For information on the acquisition and use of data in this process, please refer to the data protection information of Google:
Settings for protecting your privacy can be found here:
The social plugin from Twitter establishes a direct connection to the services of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. This informs Twitter of the visit to a particular website. For information on the acquisition and use of data in this process, please refer to the data protection information of Twitter:
Options for protecting your privacy can be found here:
According to the Federal Data Protection Act you have the right for free information about your stored data, and the right to correct, block or delete such data.
Anytime, you can revoke, without giving any reason, the consent you have given to us to collect and use the data.
If you have any questions regarding the collection, processing or use of your personal information or the disclosure, correction, blocking and deletion of data, please feel free to contact our Data Protection Officer:
Data Protection Officer: Mrs. Asbach
reichelt elektronik GmbH & Co. KG
Data Protection Officer
Download Privacy_Policy as PDF